Frequently Asked Questions
Q1. How long will your turf cleaning service last?
At FreshTurf 365, we are confident in the effectiveness of our pet odor removal services and offer a 14-day guarantee from the date of service. To maintain the optimal results and prevent future odors, we strongly recommend weekly treatment of your turf system with a high-quality enzyme spray. As a commitment to your continued satisfaction, we will provide a 4-gallon case of our enzyme spray at a $30 discount (when combined with our service) to ensure you have an ongoing treatment plan.
Q2. What does infill do?
During the installation process, infill is added to the turf system to provide weight and ensure stability. It also contributes to the cushioned feel underfoot. However, it is important to note that low infill levels can lead to increased exposure of the turf base to UV rays, potentially causing premature degradation. We recommend an initial application of 1-2 pounds per square foot to ensure optimal performance. On average, a high-quality infill can last between 5-7 years before requiring reapplication.
Q3: How often should artificial turf be cleaned?
Artificial turf should be cleaned regularly to maintain its appearance and reduce the buildup of dirt, debris, and odors. A recommended frequency of cleaning is once every 3-6 months, or as needed based on the amount of foot traffic and pet activity on the turf.
Q4. Are your turf sprays safe for children and pets?
Our Child/Pet-friendly Artificial Turf Spray is formulated with natural, non-toxic and biodegradable ingredients, providing you with the peace of mind that your loved ones are protected. We utilize the same compounds found in nature to achieve a worry-free and safe result, ensuring that your family and pets are not exposed to harmful chemicals.